By purchasing any item from us, you agree to the following terms and conditions
and any product policies, guidelines or amendments. Due to things like changes to
the law or changes to functionality offered by factory, we may need to change these
Terms of Service or our product policies from time to time.
In order to buy certain items, you are required to provide current, accurate identification,
contact, and other information as part of the ordering process. Your "ORDER NUMBER"
is a special account that will facilitate your service us. You agree to immediately
notify us of any change in ordered items or any change in communication address
or contact numbers. We cannot and will not be liable for any loss of items which
is shipped to wrong address provided by you.
There may be certain services that are optional. If you choose to use such services,
then you may be required to agree to separate terms that are specific to those features.
- BROKEN MERCHANDISE:
We strive to have every item arrive in good order , however sometimes it is beyond
control and do apologize for this if you received any merchandise broken. We promise
to replace the broken parts for shipped merchandise at no cost, We will accept to
ship replacement only once at no cost, so we request to open and check every item
that is broken and let us know what are parts broken. Damage must be reported within
30 days of receipt. You agree that you will inspect each and every parts of the
merchandise into shipped boxes and if any parts is broken will let us know within
30 days after the date of shipment to ship the replacement parts.
- BACK ORDER:
Processing of orders usually takes 7-10 business working days to ship unless if
the ordered items are Back order. If your ordered items are discontinued, We will
inform you via email to your email address, and your order will be canceled instantly
without charging your credit card upon request.
Although we will try to ship all of the items in your order in the same package,
in order to provide you faster service, you may receive more than one package. This
will not affect your shipping charges in any way
You understand that processing of orders usually takes 7-10 business working days
to ship unless the items are on Back order or Discontinued. If you ever want to
cancel your order due to any other reason , you must cancel your order before the
item gets shipped. No cancellation will be accepted once the item is shipped and
you will be charge for the invoice amount. We will never be responsible for any
cancellation after ship date.
You agree that you are responsible for your own conduct of cancellation and for
any consequences thereof. You agree to use cancel order before shipping and must
take the cancellation number for your reference.
- RETURNING ITEM:
If so ever you want to return the whole merchandise after you received, there will
be separate return policy applies, you agree that:
You will send back fully insured and will be responsible to file claim if the item
arrives back further damaged.
The refund will be given for the price of the item (not including the shipping)
less a 25% restocking fee.
You are responsible for paying the shipping back of the item and email us the tracking
# after you ship back the item.
If the item is wrong or broken and you do not a want replacement- it will still
be considered buyers remorse and the restocking fee and return shipping will still
apply. There will not be any reduction in restocking fee. It will remain the same.
- CUSTOM ORDERS:
Custom orders are defined as orders for items that are made to a customer's specification,
or items that are special ordered, i.e. items that are not in stock. Delivery time
for a custom order can take up to 6 months and can not be cancelled. If an order
passes the 6 month time frame, only then are you will be given the option to cancel.
Please note there are no returns on custom orders. Also note a custom order, once
confirmed can not be changed at any time.
- LIMITATION OF LIABILITY:
You expressly understand and agree that we shall not be liable for any direct, indirect,
incidental, or special charges you pay to your local electrican or any other fees
or third party costs related to the purchase. For any issues that may arise we reserve
the right to send the case for arbitration for settlement and resolution.
- NO THIRD PARTY BENEFICIARIES:
You agree that, except as otherwise expressly provided in this Terms of Service,
there shall be no third party beneficiaries to the Terms of Service.
You agree that we may provide you with notices, updates of orders, including those
regarding changes to the Terms of Service, by email.
- GENERAL POLICIES:
Shipping charges range from Free to 10% of the item price (depending on the item).
Please click the order button to see the exact shipping charges per item.